The power of zero has been trumpeted, notably in relation to zero defects. This book spotlights key lessons learned in the field of total quality management and introduces a five-stage "Pathways to Zero" model, running through from the Eureka! discovery moment to the point where a new way of doing things becomes endemic in the economy.
In order to move from incremental to transformative change, we must embrace wider framings, deeper insights, higher targets, and longer time scales. This book investigates some ways in which leading Zeronauts are pushing change in relevant directions, with cases drawn from a spectrum of human activity from water profligacy to human genital mutilation. If we learn from these pioneers, the twenty-first century could be our best yet.
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|File size||7.5 Mb|
|eBook format||Hardcover, (torrent)|
|Book rating||3.88 (8 votes)
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